Ordering -
There are three ways to order a hat from American Haberdashery.
- Order "As Displayed" - Which is ordering the exact same hat displayed on the site.
- Order "Custom" - Meaning you can choose the color of the hat and the color of the included accessories and skin etc. to a point. You will also get an opportunity to pick the ribbon color (of colors in stock, we have 207) and make minor styling changes.
- Full Bespoke - Our full bespoke hats require additional time. Full bespoke hats include an in person consultation/measurements at a place of your choosing. Full custom hat design. Personal hat block made to your measurements. Hat plug made to your head shape to create the most perfect fit possible. Your choice of accessories and finishes.
The Process -
- When you order "As Displayed" or when you order "Custom" - there is no price difference just a difference in the time it takes to produce the hat. Lead times on both items normally will not exceed six weeks. (rush orders available) When ordering your hat, please put in the special comments box what your head measurement is and the way you would like to order the hat. As Is or Custom. Our staff will contact you and give you a consultation and solidify the details of your order. When all supplies are gathered we will email you photos for you to make final considerations. Once you approve we will begin making your item. Once the item is complete it will go through quality control and you will be notified of shipment.
- When ordering "Bespoke" please select the "Order Bespoke" product option and fill out the required information. Or utilize the request more information option and we can setup the order for you. Our staff will contact you to confirm the details and invoice you directly. We will also communicate with you regularly until the order is complete. Lead times vary when ordering "Bespoke". If you are located in the Dallas, Fort Worth, Austin, Houston, or San Antonio Metroplex areas we will travel to you for a one time consultation free of charge. If located elsewhere we will travel to you for a one time consultation at YOUR expense. Bespoke hats require in person consultation regardless of geographic location.